Privacy Policy

1. Introduction

Book Bhutan Tour ("we", "us", "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and your rights in relation to it when you use our website or services.

2. Information We Collect

We may collect the following types of personal information:

• • Identity data: Full name, nationality, passport details
• • Contact data: Email address, phone number, postal address
• • Travel data: Travel dates, group size, special requirements, dietary needs
• • Financial data: Payment information processed through secure third-party gateways
• • Technical data: IP address, browser type, pages visited (via cookies)
• • Communications: Emails, enquiry forms, and any correspondence with us

3. How We Use Your Information

We use your personal data to:

• • Process and manage your tour booking
• • Obtain your Bhutan visa clearance and entry permits
• • Communicate with you about your itinerary and travel plans
• • Send you relevant travel information and updates
• • Improve our website and services
• • Comply with legal obligations

4. Sharing Your Information

We do not sell or rent your personal data. We may share your information with trusted third parties strictly as required to deliver your tour, including hotels, guides, airlines, and the Bhutan Department of Tourism for visa processing. All third parties are required to handle your data securely and in accordance with applicable law.

5. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including any legal, accounting, or reporting requirements. Booking records are typically retained for 7 years.

6. Cookies

Our website uses cookies to enhance your browsing experience, analyse site traffic, and personalise content. You can control cookie settings through your browser. Disabling cookies may affect the functionality of certain parts of the website.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• • Access the personal data we hold about you
• • Request correction of inaccurate data
• • Request deletion of your personal data
• • Object to or restrict processing of your data
• • Data portability

To exercise any of these rights, please contact us at info@bookbhutantour.com.

8. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on our website with an updated date. Continued use of our services constitutes acceptance of the revised policy.

10. Contact Us

For any privacy-related queries or requests, please contact:
info@bookbhutantour.com
+975 17 614054 / +975 7 7707070
GONGPHEL LAM, Thimphu 11001, Bhutan